Account Deletion

1. How To Delete Your Account In The App

Open Syncluv, go to Profile or the account settings area, and choose Delete Account. Follow the confirmation steps shown in the app.

2. Request Deletion From The Web

You can submit a deletion request from this page without reinstalling the app. Enter the Syncluv account ID and current password associated with the account you want deleted.

If the form cannot be completed, send a deletion request to custom@syncluv.net from the email address linked to your Syncluv account. Include "Syncluv account deletion request" in the subject line.

Please include your account email or account ID so we can verify the account owner before processing the request.

3. What We Delete

After verifying the request, we delete or de-identify eligible account information associated with your Syncluv account, including profile details, app preferences, invitation records, support messages, and service data tied to the account where deletion is technically and legally available.

4. What May Be Retained

Some records may be retained for a limited period where required for legal compliance, fraud prevention, security, dispute handling, financial recordkeeping, or to protect the rights and safety of users and the service.

5. Processing Time

We aim to process verified deletion requests within 30 days after receiving the information needed to confirm account ownership. We may contact you if we need additional verification.

6. Questions

For privacy or deletion questions, contact custom@syncluv.net.